Description
About The Role
In collaboration with the Global Sector Technology Lead, this role is responsible for the successful deployment of technology that enables the successful outcomes of Industrial & Logistics Sector (I&L) clients and, therefore, of the I&L Sector itself. This person must be a good communicator and able to understand and translate complex business and technical requirements into simple, cost-effective solutions in critical, client-facing presentations. This person must be a good collaborator and able to bring key business, product, and technical partners together for scoping and solutions of technology. The ideal candidate has a deep understanding of the CBRE Technology Platform and prop tech in general and can clearly articulate its value and differentiation both in written format and in oral, client-facing meetings. Selling the value of the CBRE Technology Platform and problem-solving in client-facing engagements occurs over the entire life a contract with a client from early pursuit of new business through maintenance of the client relationship and on to the renewal phase of a contract.
This person must gain good understanding of relevant business systems (both technologies owned and developed by CBRE Digital & Technology teams as well as those owned and developed by third-party partners) as well as industry/sector requirements in general. This role performs analysis of business and user needs, documents requirements, and translates these into compelling technical solutions that drive value for our clients. This person must be comfortable with and skilled at leading complex, high-stakes conversations with clients (including at the C-Suite level) on a regular and often urgent, last-minute basis.
What You'll Do
What You'll Need
Why CBRE?
CBRE is the world's largest commercial real estate services and investment firm, and we have been ranked #1 on Fortune's World's Most Admired Company: (2019, 2020, 2021,2023). Once again, CBRE has been named to 3BL's annual 100 Best Corporate Citizens ranking for the fifth consecutive year. CBRE was the only real estate company to earn a place among the top 100. With services, insights, and data that span every dimension of the industry, we build digital solutions for clients of every size, in every sector, and across every geography.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
In collaboration with the Global Sector Technology Lead, this role is responsible for the successful deployment of technology that enables the successful outcomes of Industrial & Logistics Sector (I&L) clients and, therefore, of the I&L Sector itself. This person must be a good communicator and able to understand and translate complex business and technical requirements into simple, cost-effective solutions in critical, client-facing presentations. This person must be a good collaborator and able to bring key business, product, and technical partners together for scoping and solutions of technology. The ideal candidate has a deep understanding of the CBRE Technology Platform and prop tech in general and can clearly articulate its value and differentiation both in written format and in oral, client-facing meetings. Selling the value of the CBRE Technology Platform and problem-solving in client-facing engagements occurs over the entire life a contract with a client from early pursuit of new business through maintenance of the client relationship and on to the renewal phase of a contract.
This person must gain good understanding of relevant business systems (both technologies owned and developed by CBRE Digital & Technology teams as well as those owned and developed by third-party partners) as well as industry/sector requirements in general. This role performs analysis of business and user needs, documents requirements, and translates these into compelling technical solutions that drive value for our clients. This person must be comfortable with and skilled at leading complex, high-stakes conversations with clients (including at the C-Suite level) on a regular and often urgent, last-minute basis.
What You'll Do
- Partner with GWS Global Sector Technology Lead in providing regional and sometimes global coverage to a $3B sector across the full lifecycle of our accounts and their overall technology needs.
- Support Sales & Solutions teams during renewals and pursuits with a focus on how CBRE products provide value and strategic outcomes for our clients.
- Perform analysis of client requirements and facilitate discussions (both internally within CBRE and externally with clients) to further capture business and user needs on technology solutions and projects.
- Support the refinement of written responses to client RFPs to strategically address client-specific needs and to stress CBRE'soutstandinge selling points with regards to technology.
- Collaborate with CBRE platform teams to identify technical solutions that support and enable the delivery of the services that they deliver to our clients.
- Coordinate with the Digital & Analytics Solutions Team on overall integrations between underlying technologies that support data-driven insights and strategic outcomes for our clients.
- Collaborate with the Digital & Technology Solutions Team to ensure that their technology (pricing) budget properly reflects client needs, while minimizing costs.
- Lead the organization and coordination of technology demonstrations and pricing proposals to clients.
- Support resolution of technology challenges and roadblocks that impact the daily operations and success of our clients and account teams.
- Support Technology Sector Lead in communications with Clients, Sector Leadership, Alliance Directors, and on account Technology Leaders on emerging solutions and opportunities to participate in pilots of new technologies and develop Account-specific Technology Roadmaps.
- Act as the "voice" of the customer in the translation of customer needs to Agile development team by accurately codifying intent, crafting user stories, sizing work efforts, prioritizing needs, and summarizing issues.
- Work closely with the business and Digital & Tech professionals including Product Managers, Designers, Systems Architects, and Engineers in a collaborative environment to create strategic product roadmaps.
- Create/deliver correspondence, presentations, and other materials for senior leadership and clients in response to client inquiries and requests.
- Respond to client and CBRE Account inquiries and partner concerns involving technology.
- Interacts with clients, internal and external, acting as a liaison between business and technology teams.
What You'll Need
- Bachelor's degree in business or computer-related field
- 6-10+ years of relevant experience in sales and solutions for Digital (Information) Technology or Computer Science management.
- Extensive client-facing experience and the ability to engage at the C-suite level is required.
- Excellent written and verbal communication skills.
- Good interpersonal and analytical skills.
- Ability to deliver efficient, timely, reliable, and courteous service to customers. Ability to effectively present information.
- Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
Why CBRE?
CBRE is the world's largest commercial real estate services and investment firm, and we have been ranked #1 on Fortune's World's Most Admired Company: (2019, 2020, 2021,2023). Once again, CBRE has been named to 3BL's annual 100 Best Corporate Citizens ranking for the fifth consecutive year. CBRE was the only real estate company to earn a place among the top 100. With services, insights, and data that span every dimension of the industry, we build digital solutions for clients of every size, in every sector, and across every geography.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Job Function
Not specified
Job Sector
Not specified
Experience
N/A