As a University of Washington employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years.
UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group.
Maintenance & Construction (M&C) is responsible for general maintenance, repair and renovations of all University of Washington (UW) main campus facilities including building interiors, exteriors and grounds.
We have an outstanding opportunity for a Health Sciences Maintenance Zone Manager.
Reporting directly to the Deputy Director of Maintenance, the Zone Manager is responsible for the overall leadership and direction of assigned shops and maintenance programs.
The Manager has primary responsibility and accountability for planning and executing the zone’s maintenance program including corrective, preventive, and planned maintenance programs and providing project input to building renewal, program renewal, and other capital programs. The Manager is also responsible for managing all assigned personnel and resources.
The Manager is an active participant on the M&C Leadership Team and coordinates and interacts on a daily basis with a wide variety of University constituents, consultants, contractors and regulatory officials.
The Health Sciences Maintenance Zone includes a highly diverse work force in a complex, institutional environment with accountability for a variety of mechanical, electrical and building maintenance activities for 24 buildings (2.7 million gross square feet; replacement value of more than $800 million) as well as campus-wide responsibilities for the Refrigeration Shop.
Primary Duties and Responsibilities
• Responsible for overall personnel management of approximately 50-60 individuals including professional staff, skilled trades and other classified personnel.
• Responsibilities include recruitment and hiring, staff development, work allocation, and performance management.
• This includes direct supervisory responsibility for 4-6 individuals including professional staff, administrative personnel, and Maintenance Supervisors.
• Determine requirements and appropriate sources for additional peak period or auxiliary staffing to meet program needs.
• Ensure assigned staff understand and follow University of Washington, UW Facilities, and M&C policies.
• Interpret and apply applicable policies and procedures.
• Make recommendations regarding exceptions to organizational standards and improvements to established practices and policies where needed.
Maintenance Program Management
• The Zone Manager will coordinate maintenance and repair projects, capital project design and construction reviews, establishment of maintenance standards, as well as ensuring that training and safety programs for all assigned staff are effective and in compliance with regulatory requirements.
• Ensure quality of maintenance and repair work.
• Ensure that maintenance is performed in accordance with accepted trades practices, University standards, safety regulations, building codes, and regulatory requirements and in such a manner as to ensure the continuous, uninterrupted operation of the facilities for the University’s activities.
• Establish and manage an appropriate preventive maintenance program for assigned zone; regularly review program with Engineering Services and initiate appropriate changes.
• Initiate and maintain a regular program of building inspections to ensure quality of work performed and to identify and address facility defects and deterioration.
• Identify future maintenance needs of existing facilities (building renewal needs), forecast funding needed, prioritize the budget request and implement renewal programs once funded.
• Ensure the Life Cycle Renewal database accurately reflects the deferred maintenance and renewal needs of the facilities in the assigned zone.
• Ensure availability of materials and other resources.
• Review material orders and other documentation to ensure appropriate and effective use of resources.
• Develop and monitor annual operating budget including both program revenues and expenses.
• Control maintenance and repair costs in accordance with budgeted requirements.
• Forecast operational and organizational changes impacting maintenance program performance and costs and ensure incorporation into departmental financial plans.
• Ensure resources are applied consistent with organizational strategy and plans and identify shortfalls that may impact the success of assigned programs.
• Maintain appropriate cost records and reports.
Organizational Leadership and Engagement
• Participate with other M&C Managers as a member of the M&C Leadership Team ensuring that strategy and operations are coordinated among the department’s various units and across multiple programs.
• Translate and articulate UW Facilities and M&C strategy to staff and monitor implementation of strategic initiatives within assigned areas and programs.
• Lead and facilitate innovative practices within assigned shops.
• Regularly solicit feedback from customers and business partners; identify and resolve any issues that interfere with provision of high-quality customer service and satisfaction.
• Serve as contact with client building coordinators and departmental administrators for resolution of problems or for consultation on complex maintenance or operations issues.
• Coordinate with Facilities Construction, Campus Operations and/or outside contractors performing maintenance or construction work within the assigned zone.
• Coordinate vendor services.
• Monitor and document contractor performance.
• Participate with contractors, architects, engineers and others in design reviews for capital projects.
• Ensure organizational compliance with applicable laws and regulations.
• Interpret requirements; develop, document, and implement procedures; conduct or oversee analysis and reporting; implement or make recommendations for remediation or correction as necessary.
Other duties as required
• Demonstrate personal integrity and trustworthiness.
• Manage stressful situations and changing priorities effectively.
• Anticipate, recognize and resolve problems.
• Be responsible and accountable.
• Use organizational skills and provide attention to details.
• Maintain a positive, optimistic, and success-oriented attitude.
• Exercise professionalism, which includes being tactful and courteous.
• Exhibit a professional work ethic.
• Continuously promote a safe work environment.
• Bachelor’s degree in construction management, engineering or a related discipline plus five years of directly related experience which includes supervision/personnel management. Directly related experience (e.g., facilities management and operations or program management experience that demands critical thinking, significant analysis, and/or written communication consistent with that required for college coursework) may be substituted for education on a year-by-year basis.
• Demonstrated excellent interpersonal and oral/written communication skills and a proven ability to work successfully with people at all levels throughout the organization and with a wide range of internal and external stakeholders.
• Must be able to maintain and model professional behavior and composure in a fast-paced, dynamic, customer service-driven environment.
• Excellent organizational skills.
• Ability to work independently and successfully prioritize and coordinate multiple programs and assigned tasks.
• Demonstrated flexibility to meet changing and unpredictable requirements.
• Excellent problem-solving skills.
• Ability to analyze complex information, define problems, and develop and implement creative, cost-effective solutions.
• Ability to function within a complex regulatory environment.
• Demonstrated ability to effectively interpret and apply standards, regulations, policies, and procedures.
• Demonstrated proficiency with standard productivity software including Microsoft Office Suite or equivalent products.
• Possession of a valid Washington State driver’s license.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
• Master’s degree in a related field.
• Experience working in the public sector or higher education environment.
• Management experience in facilities maintenance and operations in a complex institutional environment is highly desirable.
• Experience working cooperatively with union representatives.
• Experience leading and/or participating in continuous improvement programs such as incorporating Lean management principles into a work environment.
• Experience/proficiency with a computerized maintenance management system.
Conditions of Employment:
• While usual hours fall within standard business hours, work may be required during hours beyond standard business hours including weekends.
• Position requires flexibility to deal with emergencies, meetings, or other scheduled work that may fall outside normal work hours.
• Professional travel may be required.
• The majority of work is normally performed in a typical interior/office environment. However, work will regularly require outdoor or fieldwork with exposure to the elements and variable weather conditions or within a variety of mechanical spaces, attics, basements and other non-typical interior spaces.
• Must participate in medical screening/monitoring (such as TB screening and proof of measles inoculation) required for work assignments in locations, including but not limited to, nonhuman primate areas, the Animal Research and Care Facility, and the University of Washington Medical Center.
• May be required to lift/move up to 40 lbs.
• Must be able to work in a non-smoking environment.
• Regular and predictable attendance is required.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website,
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Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso (at) uw.edu.
- Facilities Management
- Property Management
5+ to 7 years
This job is no longer active.