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Property Operations Assistant

Company is confidential
Salary
Competitive
Employment
Full Time
Work Place
Office
Real Estate Field
Location
Cambridge
 MA
Postal Code
02138
Country
United States

This job is no longer active.

Description


 

Reports to Property Manager and/or Area Manager and works as part of a team with the Property Manager and Property Administrator to provide/coordinate the maintenance of building services and systems, (HVAC, MEP, etc.), for the smooth operation of a large building or small group of buildings.

 

Position Description

 

Duties and Responsibilities:

  1. Ensures that properties are maintained to the standards established by HUH, for all physical aspects of buildings, systems, and grounds.
  2. Monitors buildings daily and logs activity appropriately to ensure that all systems are maintained in good working order: mechanical systems and equipment, heating, plumbing, electrical, fire protection, fixtures, carpentry, doors, locks, and windows.  Must be able to identify, diagnose, and resolve technical issues.
  3. Completes common area and in-unit work requests, maintenance projects, and operational assignments and documents all activity in the work order system.
  4. Monitor the operations of building-related automated HVAC systems to ensure the automated systems are functioning properly; take proactive measures to prevent problems; troubleshoot; make recommendations to the Property Manager and Management as needed.
  5. Participates in performing building inspections with a focus on related building issues and ensure preventative maintenance measures are being implemented. Coordinates inspections to ensure compliance with codes and safety regulations.
  6. Oversees the completion of repairs to systems and equipment including, but not limited to: mechanical, electrical, heating, plumbing, carpentry components and appliances by coordinating and managing the work of outside contractors. 
  7. Available as needed outside of normal business hours (evenings, weekends and/or holidays) for apartment turnovers, snow removal and general building emergencies.
  8. Works closely with Area/Property Manager to effectively communicate building issues
  9. Under the supervision of the Area/Property Manager and working closely with others on the POA team is responsible for maintaining appropriate levels of building inventory and supplies.
  10. May be required to perform other duties as necessary.
  11. May be asked to participate in the Resident On-Call Program providing the need exists and the basic requirements and qualifications for participation are met.
  12. Inspects vacant units and prepares them for new residents.
  13. Responsible for all snow removal activities, through the use of snowplows, snowblowers, skid-stairs, salt spreader, etc..
  14. Familiarity and ability to use common hand tools.
  15. Keeps building grounds and common areas clean and in safe condition.
  16. Coordinates with contractors or repair crews for work that is outsourced.
  17. Strong organizational and follow up skills as well as an eye for detail.
  18. Professional presentation and attitude.
  19. Ability to maintain focus while working individually.
  20. Strong time management skills.

Basic Qualifications

 

High School diploma or equivalent, with a technical certification or a minimum of 2+ years relevant work experience in facilities required.

Must have demonstrated experience in building operations, construction, maintenance, or facilities management. Broad knowledge of HVAC, plumbing, electrical and carpentry systems required.

Familiarity with Building Automation Systems and work management systems desirable.  

Experience managing vendor/contract relationships preferred. 

Must possess a high degree of professionalism and the ability to work independently and effectively with others.  Must be detail oriented and have a good safety record, and the ability to take and follow directions intelligently.  Must be able to handle multiple tasks and prioritize one’s own work.  An ongoing willingness to acquire new skills and utilize technology to streamline processes and problem solve is essential. Basic skills and comfort with desktop computers required (email, work order entry/close out, etc.).

Must support the unit in maintaining a high level of tenant satisfaction and can interact diplomatically with faculty, staff, and students.

Good interpersonal and problem-solving skills essential.

Must be able to resolve challenging customer service situations.  

Must be available to accept over-time for snow removal, maintenance emergencies, special projects, and peak season demands. 

Must be physically fit and alert at all times. 

Must have a valid Massachusetts driver’s license.

Willingness to pursue obtaining Class 2C License.

Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.

Time will be spent walking all over the property, including up and down stairs.

 

Must be willing to work odd hours including nights and weekends (as needed).



PI207660071

Job Function


 

Job Sector


Not specified

 

Experience


1+ to 2 years


This job is no longer active.

Property Management Cambridge Full Time MA Property Management Assistant Property Manager other