Client Services Coordinator

CBRE is the world's largest commercial real estate services firm and the #126 company on the Fortune 500. We're looking for a Client Services Coordinator to join our team in downtown Chicago. This is a great opportunity to work in a collaborative culture, support a brokerage team and learn about the commercial real estate industry. You will work on property marketing, market research, event planning, expenses, business development/new pursuits and commission agreements.

JOB SUMMARY

Provides general administrative support to an office or group of sales professionals. Responsible for preparing proposal, presentation and communication materials. Coordinates the distribution of internal and external marketing information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.
• Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.
• Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.
• Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).
• Coordinates complex on/offsite meetings and conferences. May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.
• Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed).
• May coordinate advertising schedules and placement with local centralized marketing group.
• Tracks, collates and maintains inventory of marketing materials.
• Other duties may be assigned.

QUALIFICATIONS

• Associate's degree or equivalent education and experience required.
• 3 years experience providing administrative support to multiple people or a team, preferred.
• Real Estate industry experience is highly desired.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Strong communication skills, able to write routine reports and correspondence, effectively present information to an internal department and/or large groups of employees.
• Superior customer service skills, responds to common inquiries or complaints from clients, coworkers and/or supervisor.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.
• Creative problem solver who can provide several options in situations. Requires intermediate analytical and quantitative skills.
• Computer proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) internet research and web publishing skills.
• Experience with Adobe Creative Suite, including InDesign or Illustrator, preferred.
• Marketing knowledge is a plus.

#INDSJ

CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.