Senior Manager, Billing Operations

Senior Manager, Billing Operations

Job Description

OVERVIEW

CoStar is seeking a Senior Manager of Billing Operations who will lead all billing operations for the non-core brands and acquisitions. Looking for a highly motivated, results driven individual accustomed to working in a fast-paced environment. Experience with process improvement and design of best-in-class billing processes and practices is essential. This position will also play a critical role in the system enhancements as needed to achieve the department objectives and goals including the implementation of our Enterprise Resource Planning (ERP) System (Oracle Cloud.) This leader will also closely coordinate and partner with CoStar's IT team on data quality and system matters related to core Enterprise (or CRM) system. This individual should also have experience developing and leading teams including hourly and salaried employees and partnering with sales team to deliver results.

Looking for specific experience in a (i) high volume subscription billing environment (ii) heavy quality assurance and analysis over billing processes, (iii) metrics development to measure productivity and accuracy, (iv) business process design, system implementations and change management, (v) international operations is a plus, and (vi) Oracle Cloud.

RESPONSIBILITIES

• Lead all billing for the non-core brands and acquisitions
• Preparation and review of periodic (Daily, Weekly, Monthly, etc.) operational and financial metrics/results/trends
• Participation in monthly close data to support financial reporting process as needed
• Assist in the implementation of an accounting ERP system to including all billing functions
• Strong quality assurance procedures and feedback process
• Assist with integration for acquisitions
• Work with external auditors and facilitate review of processes and outputs
• Assist with special projects within department or as part of cross-functional teams
• Participate in the successful delivery of billing of over $2 billion in revenue and 1 million customer invoices annually
• Development and training of team
• Continuous improvement in business processes
• Oversight of business processes and key controls including SOX compliance responsibilities
• Strong partnership with sales and IT to deliver quality results

BASIC QUALIFICATIONS

• B.A. in Accounting, Management or other related degree is required
• 15 years or more experience in financial operations will be ideal
• Direct leadership of high-volume billing team in a public company environment
• ERP implementation experience, Oracle
• Subscription Billing experience including credit card billing knowledge
• Experience in metrics development for measuring throughput, accuracy, and quality
• Prior experience in financial operations and process improvement

PREFERRED QUALIFCATIONS AND SKILLS

• Experience in Lean or Six Sigma is preferred

OVERVIEW OF COMPANY

Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate.

Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide.

WHAT'S IN IT FOR YOU

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segway's and bikes available for use during the day
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing