Senior Insurance Administrator

Overview

Eagle Rock Properties is a privately held, fully integrated real estate operating company whose principals have over 20 years of experience in acquiring, financing, developing, leasing, managing, and disposing of real estate. Headquartered in NY, our company has over 200 real estate professionals currently operating roughly 8,000 apartments throughout Connecticut, New York, New Jersey, Pennsylvania, and Maryland. We are currently seeking a Senior Insurance Administrator to join our team in Plainview, NY.

What you will be doing:

Assist the Director of Operations in insurance-related areas, including liability, auto and property claims analysis and management. Communicate with attorneys, adjustors, brokers, agents, internal parties, and other interested parties, as necessary. Complete other initiatives and projects as directed by the Director of Operations including, but not limited to reviewing and approving requests for accommodations and working with property teams on implementing risk management recommendations. Position provides support to other departments for information requests as directed.

Claims Reporting and Management

• Monitor incident report filings from all properties; evaluate claims for severity and reportability. Ensure proper information storage
• Receive, log, and monitor all snow reports. Ensure snow reports are submitted by all properties based on snow events
• Ensure timely reporting of all insurance claims to the appropriate insurer(s) and perform initial discovery and information gathering. Inform internal parties and partners, as necessary
• Track all claims and assist insurance companies with investigations. Monitor and review loss runs and participate in and lead regular claims reviews with insurers
• Report, track and manage lawsuits covered by insurance. Work with attorneys and internal parties on the discovery process, facilitating answers, interrogatories, requests for production of documents and depositions. Monitor all active lawsuits and provide Eagle Rock Management input and positions as necessary
• Respond to requests from attorneys and adjustors
• Submit auto claims and work with properties and adjustors on repairs and payments to repair centers

Property Loss Management

• Track all major property losses and assist in loss adjustment
• Work with Accounting to complete rent loss (business income) analysis
• Notify lenders of losses and complete required updates; prepare draws from lender escrows for insurance proceeds during and following the reconstruction process. Monitor accounting of property losses
• Work with Construction department to document any construction delays for future rent loss negotiations and keep insurer up to date on construction progress
• Complete subrogation process/work with insurance-appointed subrogation attorneys as appropriate

Property Loss Management – Third Party Recovery

• Report and manage claim submissions to third party insurers when another party (resident, contractor, visitor) is liable for damage to the company or company property. Adjust claims and prosecute through to conclusion
• Establish liability and secure acceptance of liability with consultation of Director of Operations and partners, as necessary.
• Provide all documentation to substantiate claims (including rent loss as appropriate) and negotiate final settlement
• Provide monthly internal reporting on subrogation efforts

Reporting

• Prepare and maintain reports for incidents, claims, litigation, and property losses
• Prepare and maintain detailed reporting of property losses, especially for communication with accounting
• Prepare and maintain other reports as directed and required

Qualifications:

• Bachelor's degree (B.A.) from four-year college or university; or two to four years insurance, financial or property management related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business and insurance periodicals, journals, and governmental regulations.
• Ability to compose reports, business correspondence, and procedure manuals.
• Ability to solve practical problems by considering courses of action within the framework of existing policies, principles, and standards.
• To perform this job successfully, an individual should have working knowledge of property management software, Microsoft Excel Spreadsheet software and Microsoft Word Processing software.

Eagle Rock Properties provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics