Description
Position Title: Senior Property Manager
Location: St. Louis/Creve Coeur
Position Summary
We are looking for an experienced Senior Property Manager to manage a Class A office park located in Creve Coeur, MO. The SPM is responsible for all facets of operation and management of their portfolio to REDICO’s standards based on established procedures. Oversee, direct and coach the property team. The Senior Property Manager should also have in depth knowledge of all building operating systems, property accounting, construction for tenant improvements and capital project planning and oversite.
Responsibilities
Building Operations
- Maintain and develop written standard operating procedures for building operations.
- Ensure that mechanical/electrical system maintenance is being performed
- Life Safety issues including proper training of building staff and a written record of all testing and alarm activations.
- Follow Risk Management guidelines as defined by REDICO.
- Ensure that tenant services are provided according to all lease documents
- Oversee all contracts/vendors (including proper documentation).
- Implement energy management program and monitor utility usage.
- Supervise, train and motivate building staff.
- Interface with internal and external brokerage agent.
- Work with the Director of Operations to establish tenant relations and retention programs that are well planned and measurable.
- Build and foster tenant relationships through frequent, in-person interactions.
Tenant & Construction Process
- Bid and oversee all tenant and capital improvements.
- Coordinate all construction work and its impact on the property.
- Assist in the review with the building team all construction documents and specifications.
- Attend all construction meetings.
- Maintain a full set of as-built building drawings and specifications.
Building Management Office Procedures
- Ensure efficient, courteous and professional day-to-day operation of the management office which includes:
- Authorization processes
- Correspondence and filing systems
- Purchase of goods and services
- General office operating procedures
- Receivables/income/expense
- Service/Maintenance requests
- Specifications and bidding process
- Tenant servicing/relations
Financial
- Responsible for all aspects of the financial stability of the property including maintaining budgets, yields, and the following:
- Budget-to-actual reports
- Accruals
- Review of recurring charges/miscellaneous billings/AP approval
- Review of rent roll for accuracy
- Interaction with accounting
- Quarterly Reforecast
- Budget preparation
- Capital Planning and oversight of building improvements
Requirements
- Bachelor’s degree
- Six + years’ experience in commercial real estate.
- RPA or CPM designations a plus.
- Strong proficiency with Property Management/Accounting Software (preferably MRI), Excel and other Windows applications.
- Staff management experience is required, particularly related to managing engineers / techs, third-party vendors, and contractors. Experience managing other property managers is a plus.
- Strong communication skills, both verbal and written, are essential.
- Excellent client service orientation.
- Exceptional organizational skills and verbal and written communication skills.
- Ability to read and interpret lease documents, contracts and other legal documentation.
- Ability to effectively present information to top management, public groups and/or business owners and tenant groups.
- Ability to respond effectively and timely to sensitive inquiries or complaints.
This job is no longer active.