Client Services Associate, Portfolio Management

Are you looking to become an indispensable part of a stable and growing organization and add valuable contributions to the company and its mission, while also supporting your own growth and career advancement? If so, then National Real Estate Advisors would like to hear from you! We are seeking a Client Services Associate, Portfolio Management to join our friendly team, based in Washington, DC.

National provides a challenging, rewarding and wellness-focused work environment, along with robust benefits and a company culture that includes strong worth ethic, respect, support and opportunity for all.

Client Services Associate, Portfolio Management Overview: Under the direction of the Manager, Portfolio Reporting and Analytics, maintain comprehensive familiarity with the portfolio investment performance for assigned funds to track, prepare, and communicate results to senior staff and external parties as needed. Utilize portfolio management software and other software to perform a variety of investment analyses and updates and prepare responses to due diligence requests from investors and consultants. Act in a role that supports portfolio management and investor relations as part of the reporting analytics team and develop and maintain collaborative relationships with colleagues from various departments to retrieve, consolidate and verify data and information. Deliver accurate and timely client reporting.

With typically a minimum of 3-5 years of commercial real estate, financial services, or customer relations management experience, demonstrate attention to detail, solid proof-reading and organizational skills, and knowledge of the real estate investing industry, while consistently exercising discretion and sound judgment.

Essential Functions:

• Maintain comprehensive familiarity with portfolio investment performance for assigned funds; prepare and track historical reports and communicate results to external parties as needed. Communication includes timely, accurate, and complete submissions in response to existing and potential investor inquiries. 
• Perform a variety of investment analyses and prepare responses to due diligence requests from investors and consultants. Develop and maintain collaborative relationships with members of all departments to retrieve, consolidate and verify data and information as required prior to submitting for final review and distribution.
• Accurately respond to inquiries related to the firm’s business mission and investment strategy with a key focus on a client-first approach and capturing the firm's business development activities related to expanding new and existing client and investor relationships.
• Support communications and accurate recording of client capital activities (e.g., contributions, redemptions) in coordination with accounting, portfolio, and investor relations personnel as appropriate.
• Assist senior staff and asset managers in preparing the annual and quarterly investor updates, investor and consultant presentation materials and other periodic reports.
• Utilize portfolio management software and other tools to streamline report preparation and updates; assist in auditing fund and investment data to ensure reporting integrity. Support the data integration, streamlining, and reporting processes to set expectations for timely report production.
• Periodic overnight travel is required.
• Demonstrate commitment to National’s Sustainability Policy and best practices.
• Keep abreast of market conditions, industry news, and legal, regulatory and compliance issues; continue professional development as appropriate.

Qualifications:

• Successful completion of an undergraduate degree in accounting, finance, economics, real estate, or related field is required; graduate-level degree is preferred. 
• Minimum of 3-5 years in commercial real estate, financial services, or investor relations experience is required.
• Must be highly detailed-oriented and possess excellent financial, mathematical, and statistical skills and be able to work with complex databases and/or quantitative tools with proficiency and accuracy for extended periods of time. Must be thorough and self-disciplined in order to ensure reporting timeliness and accuracy.
• Must be self-motivated, possess a strong work ethic, and demonstrate excellent problem-solving, communication, interpersonal and teamwork skills.
• Must exhibit solid analytical and critical thinking skills and effective verbal and written communication; demonstrated ability to understand and appropriately articulate financial considerations, portfolio analysis, investment performance and valuation standards.
• Ability to travel overnight periodically on an as needed project-specific basis to attend meetings, complete research, and participate in other special events.
• Must be able to interact professionally with investors, consultants, colleagues, and outside parties while multi-tasking, in a fast-paced, complex working environment.
• Proficiency at an intermediate level of Microsoft Office Suite in Excel, Power Point, Outlook, and Word is required, and knowledge of portfolio, accounting, and real estate analysis software is required.
• This position requires incumbents to be authorized to work in the United States.

Work Environment:
This job primarily operates in a clerical, office setting. This role routinely uses standard office equipment such as computers and phones. It is a sedentary role in a professional environment; however, incumbent is required to regularly walk, sit, talk and/or hear, reach with hands and arms.